telephone: +43 5583 2328 | email: info@cresta.at

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Safe holidays

at the Cresta.Alpin.Sport.Hotel

We do everything we can to make your holidays at the Cresta.Alpin.Sport.Hotel as safe and pleasant as possible. To make sure that you stay healthy and well during your holidays with us in Oberlech, at an altitude of 1,700 metres, we have devised an extensive hygiene concept that we continuously adapt to the latest situation and official regulations.

Our safety concept for you at the Cresta.Alpin.Sport.Hotel

At the Cresta.Alpin.Sport.Hotel, we have always implemented high quality standards with regard to hygiene and safety. Our carefully prepared catalogue of safety measures ensures that you can enjoy your holidays on Arlberg mountain to the full. The safety of our guests, employees and ourselves is important to us, so we will continue to run our operations with the 2G rule (recover or vaccinated) in the winter of 2021/22.

  • Thorough cleaning and disinfecting of all areas of the hotel as standard.
  • More frequent disinfection of all contact surfaces.
  • Depending on occupancy rates, we will either ensure that guests are seated in our restaurant with the required distance or offer two seatings.
  • Hand sanitisers are available in all public areas.
  • Pocket-size sanitiser in your room upon arrival.
  • Your room was cleaned and disinfected according to stringent standards.
  • All our employees are trained to comply with hygiene regulations and are informed of any changes on a daily basis.
  • FFP2 masks are mandatory in publicly accessible areas of the hotel

For further information on the currently applicable regulations visit www.vorarlberg.travel or austria.info

For entry into Austria 2G+ applies:

  • 3x vaccinated OR
  • 2x vaccinated + PCR test OR
  • Recovered + PCR test

Please note that the entry requirements for Austria are constantly changing. Click Here for further information.

Status: February 2022

Cancellation Conditions Winter 2021/22

Currently, the "General Terms and Conditions for the Hotel Industry" apply (AGBH)

  • Up to 3 months before arrival no cancellation fees.
  • Between 3 months and 1 month before arrival we charge 40% of the total package price.
  • Between 1 month and 1 week before arrival we charge 70% of the total package price.
  • In case of cancellation within 1 week before arrival, no-shows or early departure, we charge 90% of the total package price.

If you are unable to travel for the following reasons, we guarantee free cancellation or a change of dates:

  • Closure of borders by the authorities
  • Closure of the hotel by the authorities
  • Due to Covid-19, no ski services in the entire Lech-Zürs ski area

We constantly adapt our cancellation conditions to the current situation and keep you informed about all news in the region!  We recommend taking out a hotel cancellation insurance with "Europäische Reiseversicherung" in order to  avoid costs in the event of an unforeseen cancellation or early departure! Click here for more information.

 

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