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Things to know about & cancellation

the Cresta.Alpin.Sport.Hotel

You would like to learn more about your winter holiday at the 4-star Cresta.Alpin.Sport.Hotel in Oberlech? We have compiled some useful facts that give you an idea of what to expect here at the Arlberg, at an altitude of 1,700 metres!

Organisational details for your winter holiday

Are you allowed to bring your dog to the Cresta.Alpin.Sport.Hotel? Are families welcome and is there childcare available? What happens if I need to cancel my holiday? Can I check out late? How do I get my ski pass? See the section below for answers to all these and more questions!


Dogs (generally pets) are not allowed at Cresta; we ask for your understanding.


Families are very welcome at the Cresta and in Oberlech there is the children's club Oberlech for small children from 2 years on and for children from 3 1/2 years there are ski courses in the ski school Oberlech.


In the event of cancellation, shortening or no-show, the terms and conditions of the Austrian Hoteliers Association apply (GTC).

Late check out

For a late check out we ask you to inform yourself at our reception.

Ski pass service

You can buy your ski pass at the ski pass box office (open until 18:00) at the cableway "Lech-Oberlech" or from us at the hotel reception.



Cancellation conditions

Currently, the "General Terms and Conditions for the Hotel Industry" apply (AGBH)

  • Up to 3 months before arrival no cancellation fees.
  • Between 3 months and 1 month before arrival we charge 40% of the total agreed price.
  • Between 1 month and 1 week before arrival we charge 70% of the total agreed price.
  • In case of cancellation within 1 week before arrival, no-show or early departure, we charge 90% of the total agreed price

We recommend taking out a hotel cancellation insurance with "Europäische Reiseversicherung" in order to  avoid costs in the event of an unforeseen cancellation or early departure! Click here for more information.

Have we answered all your questions about a holiday at the Cresta.Alpin.Sport.Hotel? If we have missed something, please contact us by phone or e-mail at



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